Dear Users,
We have recently been made aware of a fraudulent website in order to deceive users and steal their account information and personal data. We strongly advise you to exercise caution when dealing with your account information and to refrain from registering or providing personal details indiscriminately.
What is Phishing?
Phishing is a form of online fraud where malicious actors use various methods to impersonate legitimate website addresses and page content. They do this to trick users into revealing crucial information such as account usernames, passwords, verification codes, and personal details, ultimately leading to the theft of user assets.
Methods Employed:
- SMS Broadcast: Malicious actors impersonate Coinstore and send out SMS messages claiming system upgrades, mandatory identity verification, user migration, and other false pretenses. They lure users into clicking phishing links, capturing their account information, passwords, verification codes, and more, with the intention of stealing customer funds.
- Malware Distribution: Fraudsters clone a website similar to Coinstore and employ computer viruses and malicious software to distribute the fake website address to users' computers.
- Email Deception: Scammers use fake emails claiming to be official communications, flooding users' inboxes with deceitful content, and enticing them to log in to fake websites.
- Social Media Propagation: False information is disseminated on platforms like Telegram and Discord, promising high returns or rebates, luring users to log in to counterfeit websites.
Preventive Measures:
- Refrain from opening suspicious links and avoid entering your Coinstore account details and personal information on websites with unclear origins to prevent phishing attacks and potential malware installation.
- Regularly update your system patches and ensure your computers and smartphones are equipped with reliable antivirus software.
- During website login, carefully verify the domain name, and avoid searching for website addresses on search engines. We recommend manually entering the official website URL: www.coinstore.com
- If you receive notifications containing phrases like "account upgrade," "migration," or "refund," from unknown numbers or emails, avoid clicking any links provided.
Should you encounter unfamiliar links or receive messages, emails, or social media posts as described above, please contact our official customer service channels to confirm their legitimacy and avoid falling victim to scams.
Our Official Website and Community Channels:
Community Official Links:
Announcement Channel: https://t.me/coinstore_global
Coinstore Global English Group: https://t.me/coinstore_english
Indonesian Group: https://t.me/coinstore_indonesia
Vietnamese Group: https://t.me/coinstorevietnam
Bangladeshi Group: https://t.me/Coinstore_Bangali
Indian Group: https://t.me/CoinstoreIndia
Social Media Official Links:
Facebook: https://www.facebook.com/CoinstoreExc
Twitter: https://twitter.com/CoinstoreExc
Linkedin: https://www.linkedin.com/company/coinstore/
Instagram: https://www.instagram.com/coinstoreexc/?hl=en
We appreciate your attention and support, and we are committed to ensuring the security of your accounts.
Coinstore Team
2023/8/22