Coinstore conducts identity verification to ensure the security of both your account and the exchange. Here's what you can expect during the identity verification process :
Upon uploading your documents, processing typically takes between 30 minutes to 1 hour. If additional review is necessary, it may extend to a maximum of 24 hours.
Important Notes:
- Providing valid and accurate documents facilitates a smooth verification process.
- During periods of heightened cryptocurrency interest, processing times may be longer. We appreciate your understanding and patience during these periods.
- If you have not received a response within 24 hours, please visit the Support Center for further assistance.