If you have mistakenly filled in your identity information, you may contact our customer service agents via submitting a ticket or live chat to update your information if one of the following conditions is met:
Reasons for Updating Your Identity Verification:
- The name is different from the document.
- The ID number is different from the document.
- Change the name language.
Important Note:
You cannot transfer your account to another person or substitute another person’s ID for your ID.