As the digital asset industry continues to thrive, it is gaining increasing attention worldwide. At the same time, malicious actors are targeting this industry with a growing variety of scams. These include impersonating platform customer service to demand transfers or join groups, pretending to be professionals offering trading advice in fake groups, and requesting withdrawals under the guise of “account clearance” or “offshore conversion.”
This article outlines common scam tactics to help you stay alert, strengthen your awareness, and better protect your assets.
1. Common Scam Tactics
1.1 Phishing Attacks
In the world of digital assets, phishing scams often involve scammers impersonating platform staff. They create fake phishing websites and spread false information through SMS, email, or Telegram chats, claiming your account needs "upgrading," "migration," "clearance," has "triggered risk control," or faces "fund risks." These tactics lure users into clicking phishing links or scanning QR codes. Once users reveal account details, passwords, email/SMS/Google verification codes, their assets can be swiftly stolen. Note: The official Coinstore website is www.coinstore.com. Exercise caution to avoid phishing sites.
In terms of crypto wallets, scammers may impersonate official staff and spread fake messages. If users import private keys, grant wallet permissions, or enable asset transfers on fake websites or apps, they risk having their assets stolen. Scammers may also pose as project representatives to request seed phrases or private keys under pretexts like "airdrop claims," "security risks," or "password leaks." Once submitted, the wallet will likely be drained.
1.2 Fake Assistance
Scammers pretend to offer help and lure users into adding them as contacts. They then promote "copy trading with a mentor" to manipulate users into making transfers.
1.3 Fake Communication
Fake customer service representatives may contact you to request remote screen sharing to "guide" your account operations. They may also claim they need to verify your identity and ask for phone or Google verification codes, or try to convince you to log into phishing websites or fake apps with false information.
1.4 Brand Impersonation
Some scammers impersonate the Coinstore brand, using pretexts like "project investment" or "upcoming listing" to trick users.
Reminder: For all investment-related transactions, confirm with Coinstore directly. All legitimate project collaborations are disclosed on Coinstore's official website.
1.5 Fake Accounts
Scammers may add you on Telegram or other platforms and request your email address. They then send phishing links or QR codes, tricking you into submitting account credentials or bank information, which they use to steal your assets.
1.6 Fake Groups
Scammers create fake Coinstore groups using names like "airdrop," "token launch," "swap," "staking," or "smart contracts." They pose as "official" Coinstore representatives to conduct fraud.
1.7 Fake Software
Apps downloaded from phishing websites are often malicious fakes. Only download software from Coinstore's official website or verified app stores.
1.8 Impersonating Officials or Legal Authorities
Some scammers impersonate platform staff, law enforcement, or government officials. They falsely claim your account is involved in money laundering or holds "dirty funds," and request your cooperation in "investigations," account "unfreezing," or fund security checks. Exploiting panic, they trick users into giving up account details or making transfers.
1.9 Forging Official Information
Scammers may pose as exchange staff and claim your account is "abnormal" or "frozen," pressuring you to provide verification codes, private keys, or make transfers.
Additionally, scammers may share phishing links to deceive users into revealing sensitive information.
Please note:
- Anyone who falsely claims to be a partner of Coinstore or impersonates official Coinstore personnel is likely engaging in fraudulent activity.
- Coinstore will never initiate private messages requesting transfers, verification codes, private keys, etc. If someone claims to be a representative of Coinstore, you can first verify their identity by contacting our official customer support.
- Do not trust transfer requests from strangers. If you have any doubts, please contact Coinstore's official Customer Service or email support@coinstore.com for confirmation.
2. How to Protect Yourself from Scams
- Do not click suspicious links, log in to unsafe websites, or scan unknown QR codes to avoid leaking your login credentials and suffering unnecessary losses.
- Understand how to verify and protect your account security. For example, don't use the same username and password across platforms. Never store private keys or seed phrases locally.
- Rely only on Coinstore's official website for event information and announcements. Avoid logging in through Google or other search engines. We recommend typing the URL manually. Official website: www.coinstore.com
- Use the Anti-Phishing Code feature on Coinstore. Go to Profile → Security Settings → Anti-Phishing Code to set a custom code. All legitimate emails from Coinstore will include this code. If it’s missing, treat the message with caution.
- Identify phishing sites. The only official Coinstore website is www.coinstore.com.
2.1 How to Verify Official Coinstore Channels:
- Scroll to the bottom of the official Coinstore homepage and select Coinstore Authenticity Check under the About Us section.
- Enter the address or relevant information of the channel you wish to verify, then click "Search."
- If the address is confirmed to be an official Coinstore channel, a green pop-up will appear indicating successful verification.
- If the address is not an official Coinstore channel, a red pop-up will appear indicating failed verification.
Please download or use the Coinstore App only through official channels.
While using the app, strictly follow wallet security best practices: never share any security information with anyone, and avoid downloading or using wallet applications from unknown third-party sources.
Also, stay alert to fake cryptocurrency wallets. Use only reputable and mainstream wallet products, maintain proper wallet usage habits, and be cautious of unsolicited airdropped tokens, NFTs, or private messages from strangers.
3. Conclusion
Please note that all community information and access methods should be based on official announcements published on the Coinstore website. Coinstore has never formed any so-called "trading guidance" or "signal group" communities. Any contact under the name of Coinstore or claiming to represent Coinstore for investment or trading purposes should be considered a scam.
Furthermore, Coinstore is committed to protecting user privacy. It will never disclose any user information to third parties or request account passwords, SMS codes, or Google Authenticator codes from users in any form.
We urge all users to stay alert to false promotions, carefully verify any unsolicited messages or offers, and always refer to the official website for any information related to Coinstore events or communities to avoid potential asset losses.