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Mix Bonus User Guide

Coinstore
  • Updated

1. What is Mix Bonus?

Coinstore Mix Bonus is a virtual bonus that can be used together with your own funds as margin for futures trading, allowing you to trade with a larger margin balance.
Unlike a regular bonus, Mix Bonus uses a shared cost model. To claim the bonus, you must have a certain amount of your own funds in your Futures Account. During the bonus period, trading fees, funding fees, and realized losses will be shared between the Mix Bonus and your own funds according to the deduction ratio shown on the bonus coupon. (The deduction ratio for each bonus is displayed on the coupon.)
The Mix Bonus itself is non-withdrawable, but profits generated from trading with the Mix Bonus can be withdrawn.
Example (Based on a 1,000 USDT Mix Bonus with a 60% deduction ratio)
Step
Description
Claim Requirements
Futures Account balance of 500 USDT, no open positions, and no open orders
After Claiming
1,000 USDT Mix Bonus is credited to your Futures Account and can be used together with your own funds as margin
Cost Incurred
Trading fee, funding fee, or realized loss of 200 USDT
Cost Allocation
Mix Bonus: 120 USDT (60%) / Your own funds: 80 USDT (40%)
Expiration
Any remaining Mix Bonus will be automatically reclaimed by the system

 

2. Rules of Use

  1. Mix Bonus can only be used for Futures trading. Profits generated from trading can be withdrawn, but the Mix Bonus itself cannot be withdrawn. Any remaining bonus will be automatically reclaimed upon expiration.
  2. After being claimed, the Mix Bonus will be automatically credited to your Futures Account and can be used together with your own funds as opening margin.
  3. During the usage period, trading fees, funding fees, and realized losses will be shared between the Mix Bonus and your own funds according to the deduction ratio displayed on the coupon. The Mix Bonus covers N%, while the remaining portion is covered by your own funds.
  4. Unlike a regular bonus, the Mix Bonus does not prioritize deducting trading profits. Even if your account is in profit, each trading fee, funding fee, and realized loss will still be shared between the Mix Bonus and your own funds according to the deduction ratio.
  5. Once the Mix Bonus balance has been fully deducted, the bonus is considered fully used. Any subsequent trading fees and losses will be entirely covered by your own funds.
  6. Fee Rebate Rules: The portion of trading fees covered by the Mix Bonus is not eligible for fee rebates. The portion covered by your own funds remains eligible for fee rebates as usual.
  7. The Mix Bonus expires after its designated validity period, and any remaining balance will be reclaimed automatically. Please claim and use it before it expires.
 
 

3. Claim Requirements

To claim (activate) the Mix Bonus, all of the following conditions must be met:
  1. Your Futures Account must have no open positions and no open orders. If there are any positions or pending orders, please close all positions and cancel all orders before claiming the bonus.
  2. Your Futures Account balance must be no less than the minimum amount displayed on the coupon. Minimum Required Balance = Mix Bonus Value × Own Funds Ratio. If your balance is insufficient, please transfer funds into your Futures Account before claiming the bonus.
  3. You must satisfy any additional claim requirements for the coupon (such as the required KYC level), as specified on the coupon and the claim instructions.
  4. Only one Mix Bonus can be used at a time.
 
 

4. Restrictions

  1. While using the Mix Bonus, both long and short positions on the same trading pair cannot be held simultaneously.
  2. While using the Mix Bonus, positions cannot be opened with leverage exceeding the maximum leverage allowed for the bonus.
  3. While using the Mix Bonus, only the trading pairs supported by the bonus may be traded.
  4. While using the Mix Bonus, fund transfers out of the Futures Account are not allowed. Any transfer of funds will cause the Mix Bonus to become invalid, which may result in position reduction (liquidation) or the inability to maintain existing orders. Please close or manage your positions and orders before transferring funds.
 
 

5. Expiration & Reclamation Rules

  1. If there are no open positions in your account when the Mix Bonus expires, the system will immediately reclaim the remaining Mix Bonus balance.
  2. If you still have open positions when the Mix Bonus expires, the system will not reclaim it immediately. Instead, a grace period of up to 72 hours will be provided. During the grace period, the system will notify you via push notifications and in-app messages. Please close or manage your positions as soon as possible.
  3. Once all positions are closed during the grace period, the system will immediately reclaim the remaining Mix Bonus balance.
  4. After the grace period ends, the system will automatically reclaim the remaining Mix Bonus balance. If your account has insufficient available funds, the system will automatically cancel open orders and close positions. Any trading fees and realized losses incurred during the liquidation process will still be shared between the Mix Bonus and your own funds according to the deduction ratio.
  5. Please note: Once the Mix Bonus is reclaimed, your account margin will be reduced accordingly, bringing your positions closer to the liquidation price. Please make sure to manage your positions before the grace period ends to avoid unnecessary losses.
 
 

6. How to Claim Your Mix Bonus

The following are the steps for claiming your Mix Bonus on the Coinstore website and App.

 

How to Claim on the Coinstore Website

  • Visit the Coinstore website and log in to your account.
  • Hover your mouse over the profile icon in the upper-right corner and click "Coupon Center" from the menu.
  • On the Coupon Center page, open the "Coupon List" tab. If you have an available Mix Bonus, make sure your account meets the claim requirements (no open positions, no open orders, and the required account balance shown on the coupon), then click "Use Now" to have the bonus automatically credited to your Futures Account.
  • You can also open the "Coupon Wallet" on the trading page. If a Mix Bonus is available, click "Use Now" to have it automatically credited to your Futures Account.
 

 

How to Claim on the Coinstore App

  • Download and log in to the Coinstore App.
  • Tap "Assets" on the App home page, then select "Coupon Center."
  • On the Coupon Center page, open the "Coupon List" tab. If you have an available Mix Bonus, confirm that your account meets the claim requirements, then tap "Use Now" to have the bonus automatically credited to your Futures Account.
  • You can also open the "Coupon Wallet" on the trading page. If a Mix Bonus is available, tap "Use Now" to have it automatically credited to your Futures Account.
 
 
 

FAQ

1. What is the difference between Mix Bonus and a regular bonus?
There are three main differences. First, the claim requirements are different. Mix Bonus requires that your Futures Account contains a certain amount of your own funds, and your account must have no open positions and no open orders when claiming the bonus. Second, the cost-sharing method is different. With a regular bonus, your trading profits are deducted first, after which the bonus covers the full amount, while with Mix Bonus, every trading fee, funding fee, and realized loss is shared between the Mix Bonus and your own funds according to the deduction ratio. Third, the expiration and reclaim process is different. If you still have open positions when the Mix Bonus expires, you will be given a grace period of up to 72 hours.
2. What should I do if I see "Insufficient Account Balance" or "Open Positions/Open Orders" when claiming the bonus?
Mix Bonus can only be claimed when your Futures Account has no open positions, no open orders, and your account balance has reached the minimum amount displayed on the coupon. Please close your positions, cancel your open orders, or transfer funds from your Spot Account into your Futures Account before claiming the bonus.
3. Why are my own funds still deducted even when my account is profitable?
Mix Bonus adopts a proportional cost-sharing method for each transaction and does not apply the rule of prioritizing trading profits. Each time a trading fee, funding fee, or realized loss occurs, it will be immediately shared separately by the Mix Bonus and your own funds according to the deduction ratio, regardless of whether your account is overall profitable.
4. Will unrealized losses on my open positions reduce my funds?
No. Only realized expenses (such as trading fees, funding fees, and losses generated from closing positions) will trigger proportional deductions. Unrealized losses while positions remain open will not trigger any deductions. Actual profit and loss shall be settled based on the position closing results.
5. How can I view my Mix Bonus deduction records?
You can view them in Fund Records. Each time a deduction occurs, two records will be generated: one is the full expense record of your Futures Account, and the other is the Mix Bonus deduction record (Deduction Amount = Expense × Deduction Ratio). The difference between the two records is the portion borne by your own funds.
6. What happens if my Mix Bonus becomes invalid during trading?
If the Mix Bonus becomes invalid due to a fund transfer or expiration, your account margin will be reduced accordingly, which may result in liquidation or position reduction, or make it impossible to maintain your open orders. Please manage your trading risks properly before trading, and handle your positions promptly after receiving the expiration reminder.
 
 

Disclaimer and Risk Warning

Coinstore reserves the right to take action against accounts involved in malicious activities, including fraudulent claims of Mix Bonus. Coinstore reserves the final right of interpretation of the Mix Bonus.
All trading tutorials provided by Coinstore are for educational purposes only and should not be regarded as financial advice. The strategies and examples shared are for reference only and may not reflect actual market conditions. Cryptocurrency trading involves significant risks, including the potential loss of funds. Past performance does not guarantee future results. Please conduct sufficient research and fully understand the risks involved. Coinstore is not responsible for any trading decisions made by users.