1. Begin by downloading the Google Authenticator application.
- For iOS users, locate " Google Authenticator " in the App Store.
- For Android users, locate " Google Authenticator " in the Google Play Store.
2. Proceed to the Security Center page and select " Google Authenticator " to access the binding page where the secret key is available ( ensure to securely back up the key to prevent any loss ).
3. Activate Google Authenticator by launching the application and either scanning the provided QR code or manually entering the secret key.
4. Return back to the Coinstore application, select " Next " type your login password, open the Google Authenticator application, copy the generated " Google verification code " and finalize the binding process. ( It is imperative to remain within this step; navigating away will necessitate restarting the process and repeating the binding procedure ).
Common Issues :
In the event of encountering a " 2FA code error " while entering the Google Authenticator code, we recommend the following troubleshooting methods :
- Synchronize the device's time. ( For iOS, ensure the phone's system time zone is correctly set, whereas for Android, adjust the " Time correction for codes " setting within the Google Authenticator application ).
- Switch to an alternative browser or utilize Google Chrome's incognito mode for logging in.
- Clear the browser cache.
- Attempt the process once more within the application.
- Please be advised that the aforementioned steps and troubleshooting suggestions are designed to offer professional guidance for setting up and resolving issues associated with Google Authenticator, thereby safeguarding the security of your Coinstore account.